Description
Key Responsibilities
Assemble desktop computers according to customer requirements.
Diagnose and repair desktop and laptop hardware faults.
Install Windows, drivers, software, printers, and peripherals.
Perform computer upgrades, formatting, data backup, and virus removal.
Troubleshoot basic LAN, Wi-Fi, router, and network issues.
Test repaired equipment and maintain proper service records.
Provide professional technical assistance to customers.
Maintain tools, spare parts, and the technical work area.
Requirements and Skills
Certificate or Diploma in Computer Hardware, Networking, IT, or a related field.
Previous experience in computer repair or technical support is preferred.
Good knowledge of desktop and laptop hardware troubleshooting.
Experience in computer assembly, upgrades, and Windows installation.
Basic knowledge of networking and peripheral configuration.
Good communication and customer-service skills.
Ability to work independently and complete assigned tasks on time.
Responsible, reliable, and willing to learn.
A valid motorcycle licence will be an added advantage.
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